Miox International Company Limited respects your privacy and follows the Nigeria Data Protection Act 2023. This policy explains what we collect, why, and your rights.
What we collect
The details you give us (name, date of birth, phone, email, address, next of kin, security questions, signature, photo), your property records and documents, and your transactions with Miox.
Cards and bank details
When you pay or link a card, you type your card details only on Paystack's secure page. Miox never sees or stores your card number, CVV, PIN or OTP. To charge a linked card for automatic saving, Miox keeps only a secure code from Paystack (which cannot be used anywhere else), the last 4 digits, card type, bank and expiry date, so you can see which card is linked. You can remove it any time.
If the bank asks for your BVN to create your account number, it goes straight to Paystack and the bank. Miox never stores your BVN. We keep the bank account you choose for withdrawals.
How we use it
To run your account, show your property records, process payments and withdrawals, confirm it is really you, prevent fraud, and contact you about your account. If you agreed, we also send tips and offers; you can stop these any time.
Who we share it with
We never sell your data. We share it only with Miox staff who need it, our payment partner Paystack and its partner banks, and when the law requires.
How long we keep it
While your account is open, and afterwards only as long as the law requires for financial and property records.
Your rights
You can ask to see, correct or delete your data, object to how we use it, or withdraw your consent, from the app or through Help. You may also complain to the Nigeria Data Protection Commission (NDPC).